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Comment résilier mon abonnement ?

The 123ventes subscription has no commitment: you can cancel it at any time, without notice.

How?

Write to contact@123ventes.com, giving the name of your shop.

What happens next

  • End of the paid period: cancellation takes effect at the end of the month or year already paid; the current period is not refunded;
  • closure: on that date, your shop is closed to the public;
  • 30 days to change your mind: your data is kept for 30 days, then deleted; during this time you can ask for your shop to be reopened;
  • your domain name, registered in your name, remains yours.

Before you leave

Download your invoices and your customers’ invoices: the shop cannot be exported to another platform.

These terms are set out in article 10 of the 123ventes general terms and conditions.

See also: How does the monthly subscription work?, How do I use a custom domain?.

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